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Summary
To work in a leading organization having strategic approach for fulling it’s mission and gaining it’s objectives. I want to utilize my all knowledge, skills and abilities for achieving the goals of the organization according to the directions and desires of management. I will follow every rule and regulation of the organization and will enjoy while working in challenging and dynamic environment.
Experience
Network Support Engineer
Switches and Router Configuration i.e., CISCO, Brocade, TP-Link, D-Link, MikroTik SwOS, 750hEx, RB941 hAP Lite.
Configuration of Fortinet Firewall, DanOS router, VM Sphere, Wire Guard, VPN.
Manage and monitor all the installed system and infrastructure using CheckMK,
LibreNMS, and Cacti.
Handling client issues and generate tickets on CRM JIRA software.
Responding to corporate customer through calls and formal emails.
Troubleshooting and resolving all technical issues when they arise.
Devise and support radio frequencies (RF) link performance, reliability, and quality.
Configure Wireless Devices Ubiquiti, Power Beam M5, Power Beam Gen2
Weekly and monthly backup of network devices.
Remote support of on-site engineers and end user during installation and
troubleshooting.
Network Engineer
1- Switches and Router Configuration i.e., CISCO
2960,3750,3560,4950, Brocade, TP-Link, D-Link, MikroTik (Fail-
over, Load-Balancing, Bandwidth manager, Routes)
2- Configuration of Fortinet Firewall, DanOS router, VM Sphere,
Wire Guard, VPN.
3-Proactive monitoring of ISP Network in CheckMK & LibreNMS,
Cacti monitoring software and also configured different rules
to automate alerts.
4-Configurations, Installations & Maintenance of UBNT (Power
Beam Gen2, Lite Beam Gen2, Rocket, Air-fiber, Cambium,
Rocket Wireless Devices).
Technical Support Engineer NOC
Manage and Monitor all the installed system and infrastructure.
Responding to network alerts and hardware malfunctioning.
Troubleshooting and resolving all technical issues when they arise.
Email Configuration i.e. Outlook, Webmail, Gmail.
Router Configuration i.e. TP-Link, D-Link, MikroTik.
Tracking and documenting network issues and compiling incident reports.
Research client's issues in a timely manner and follow up with the customer with recommendations and action plans
Technical Support Engineer
Provide Technical Support on SSK Cash Deposit Machine (CDM) in Bank Alfalah.
Configuration, Assembling, Installation of Electronic Queue Management system.
Installation and configurations of software like reporting, backup engine, main server, KIOSKsystem.
Provide complete training to the customers of installed product in groups and individual.
Configuration, Handling Cash Replenishment, Service and Maintenance of Self Service KiosJazz and Telenor
Visiting the customers for technical assistance and troubleshooting in Central Region.
Resident Engineer
Manage and monitor all installed systems and infrastructure.
Campus Network
Troubleshoot various network issues affect solutions and collaborate with staff to resolve complex problems.
Keep network infrastructure up-to-date and secured.
